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Installer fails with error code 2503
phitch
#1 Posted : Saturday, May 23, 2015 1:55:23 PM(UTC)
Rank: Newbie

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Joined: 5/23/2015(UTC)
Posts: 1
Location: United States of America

I am trying to install NCRUNCH om my Windows 8.1 Pro machine (NCrunch_VS2013_2.15.0.9.msi downloaded 05/23/2015). The installer fails with the message:

The installer has encounterd an unexpected error installing the package. This may indicate a pronlem with this package. The error code is 2503.

After clicking ok, another message is displayed similiar to above, but with error code 2502.

There s no usefull information to assist me in troubleshooting the error How can I install the product?
Remco
#2 Posted : Saturday, May 23, 2015 10:31:24 PM(UTC)
Rank: NCrunch Developer

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Hi, thanks for sharing this issue.

NCrunch's MSIs are quite close to xcopy installs into the VS directory. An MSI internal error during such a process could suggest any of the following:

1. Conflict with aggressive antivirus software
2. Security settings that prevent something in windows installer from operating correctly
3. Corruption in windows installer or the O/S itself

Do you have any luck installing the product manually? http://www.ncrunch.net/documentation/manual-installation-instructions.
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