Licence Upgrades

I have purchased upgrades for all our company licences but unsure as to whether I am to receive new licence keys or the licences show as upgradeable in the "My Licences" section- all are over 12 months so not eligible for the free upgrade.

Hi, thanks for posting.

I received your query about this via the support contact. We're following up with the reseller to find out what has happened with your order. I'll be in touch with you via email when we know what's going on.