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pentop
#1 Posted : Tuesday, January 19, 2021 11:43:41 AM(UTC)
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After a run, NCrunch loses it's icons like this:

Oh noes, the icons have gone

Adjusting the size of the NCrunch window makes them reappear, but it's driving me a bit round the bend having to do this hundreds of times a day! :)

I'm on VS2019 16.8.4, NCrunch 4.6.0.3, & I'm running in a window on a huge monitor (5120 x 1440) if that's a clue....
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michaelkroes on 1/19/2021(UTC)
michaelkroes
#2 Posted : Tuesday, January 19, 2021 11:46:50 AM(UTC)
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Hi sorry you’re getting this error.

I’ve got a couple of questions:

Is your UI scaling set to 100% ?
Is this a multi monitor setup with different scaling across the monitors?
Is this via RDP?
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pentop
#3 Posted : Tuesday, January 19, 2021 11:50:00 AM(UTC)
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Yes, UI scaling is 100% on this monitor
Yes, multi monitor with different scaling on the "other" monitor.
I tried setting the other monitor to 100% but still see the problem :(
No, not over RDP
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michaelkroes on 1/19/2021(UTC)
michaelkroes
#4 Posted : Tuesday, January 19, 2021 11:53:37 AM(UTC)
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Is the other monitor with the different scaling factor the primary monitor?
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michaelkroes
#5 Posted : Tuesday, January 19, 2021 11:55:48 AM(UTC)
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Could you try changing the setting under VS Options => Environment => General => Optimize rendering for screens with different pixel densities? If you untick this and restart VS, does the problem still occur?

Can you also submit a bug report via the NCrunch menu when the icons are invisible? Maybe there's something in there that can tell us something.
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pentop on 1/19/2021(UTC)
pentop
#6 Posted : Tuesday, January 19, 2021 12:08:07 PM(UTC)
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The monitor with 100% scaling is the primary monitor
The other monitor has 250% scaling but I never have Visual Studio on it.
Unchecking "Optimize rendering for screens with different pixel densities" and restarting VS makes the problem go away yey!

I submitted a bug report a few days ago... happy to send another if you need, let me know.
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michaelkroes on 1/19/2021(UTC)
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